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Delivering the highest quality service, whether your business is one star or five star, is vital if you are to retain existing custom and attract new business. It has got to be delivered in a consistent fashion from the customers’ first point of contact, to their last. Backing up this service delivery has to be a structured and effective organisation that ensures the business operates efficiently and profitably.
And this is what QHC is all about. Finding the right mix for your business. The right mix of targeted marketing, outstanding service, quality product and sound numbers. Coupled with this comes a change in perception, attitude and priorities. Providing a range of hospitality and financial consultancy services, QHC can make a dramatic difference to the performance of your hospitality business as evidenced by this recent testimonial:
"Hi Paul, just to let you know, we won the regional finals of Pubs of Ulster, two awards: Best Pub and best Food Pub. Hopefully we'll get the Ulster title. See what you have achieved for us. Best regards, Donal" - Donal Martin, co-owner Customs House County Inn, Belcoo, Co. Fermanagh, and winner of Best Food Pub in Ulster, November 2010.
A particular specialist area is the compilation of the Hotel Business Plan and accompanying financial projections, enabling you to potentially raise that vitally needed finance, which may prove to be the key to ultimate survival. Having completed a number of plans from which finance was raised, we know the relevant information that is being sought and the method of presentation which is most effective
Should you wish to discuss any financial or operational issues, in strictest confidence, please call Paul on 087 2307626 or contact us through any of these media
QHC also offer a specialist commercial mediation service for resolving disputes, tailored for family businesses, particularly in the hotel and hospitality industry.
And to learn a little more about QHC our corporate biography is here.
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